Please restore Default Setting & Clean Roller Regularly.
a) Press the "stop" button for 3 seconds, then you will hear a beep;
b) Press the "mirror" button;
c) Press the "copy" button.
The paper will get stuck when the machine is overheating.Please wait for the machine to cool down, and then you can use it again.
Please let the machine rest for a few seconds after 1-2 sheets transfer, because overheat temperature will melt the transfer paper.
Besides, the quality of the transfer papers will also lead to this problem, we kindly recommend trying other transfer papers.
No, neither old style nor new style supports wifi or bluetooth connection, and this machine can not connect to a computer either. Need to print out an image or draw an image to transfer to stencil paper.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We provide coupon code or automatic discount all year, check whether any code is available when you checking out. If you can't check out, feel free to contact customer service.
We use all major carriers, Fedex, DHL, UPS, USPS, DPD Yanwen etc. and local courier partners. We will update carrier and tracking number information to you after shipment.
kindly copy the tracking number from order details or notification email, and then paste the tracking number below:
Kindly check the product description carefully before ording.
In general, LifeBasis electrical equipments are all compatible with 110 V-220 V voltage, no need additional cost of a step down power supply.
LifeBasis will send the AC plug with corresponding standard(including UK Plug, US Plug, EU Plug, AU Plug etc.) according to the country your provided in shipping address, if you have special requirement for the power cord, kindly leave a note or contact us in time.